COVID 19 UPDATE

In response to the COVID-19 virus, at The Costume Party Shop we have implemented the following strategies for the safety of all our customers and our staff:

• Our staff will not come to work in the event that they show any flu like symptoms or have any signs or feelings of unwellness.

• Our staff have been instructed to immediately advise management and not come to work in the event that they become aware that they may have been in contact with someone found to have the COVID-19 virus, or in the event that they themselves are tested positive to the virus.
• Our staff will do their best to maintain 1.5 metres from each other and from customers at all times.
• Our staff have been trained and educated about regular hand washing with soap and hygiene procedures that they must implement whilst at work and at home.
• Our staff have been instructed to follow carefully all Government directions with regards to social distancing.
• Our staff, where possible, will wear disposable gloves whilst doing their duties. Please ask our staff if you would like a pair of disposable gloves to wear whilst you do your shopping.
• To protect our staff and other customers we ask that if you show any flu like symptoms or have any signs or feelings of unwellness that you refrain from visiting our store (please shop online instead at www.thecostumepartyshop.com.au).
• Where staff become aware of any customer showing signs of unwellness they will be asked to immediately leave the store for the safety of our other customers and the staff.
• Due to the significant size of our warehouse we will at all times ensure that we meet the Government rules regarding indoor social distancing.
• Entry into our store is via an automatic door, minimising contact.
• Where possible, please use contactless card payments in-store, though cash will still be accepted.
• We ask customers where possible to please refrain from handling products until you have made your decision to purchase. If you need help with any products please speak to one of our staff members.
• If you would prefer not to shop in-store please place an order on our web store (www.thecostumepartyshop.com.au) or give us a call and our staff will take your order for either delivery or pickup.

We believe at this tough time it’s important for morale to be able to celebrate, in some small way, life’s milestones with your children and family. We’ll do our best to continue to be open in order for you to do so.
We truly are all in this together and as a Nation we will get through this. Your support during this time means more to us now more than ever.
From our family to yours, be kind to each other and take care.
Mark & Lisa and the The Costume Party Shop team.